We process your personal data because you make use of our services and/or because you provide these to us yourself.

 

– First and last name

– Gender

– Date of birth

– Place of birth

– Address details

– Telephone number

– E-mail address

– IP Address

– Other personal details that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

– Data about your activities on our website

– Data about your surfing behaviour across different websites (for example because this company is part of an advertising network)

– List of customer contact details via an app

– Internet browser and device type

– Bank account number

 

Vis bvba processes your personal data for the following purposes:

– Processing your payment

 

– Sending you our newsletter and/or advertising leaflet because you have shown interest in our offer by making a purchase or subscribing to the newsletter

 

– Inform you about changes to our services and products

 

– Offer you the possibility to create an account

 

– To deliver goods and services to you

 

– Google Analytics analyses your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences

 

– Zopim.com to chat with you if you have any questions

 

We process your data on the basis of contractual obligations. We use your address and payment details because you want your package of clothes to reach you. By buying clothes from us or using a loyalty card, you indicate that you are interested in our products. We therefore believe that we should be able to keep you informed of offers through our newsletter and mailings.

 

 

 

Vis bvba does not retain your personal data any longer than is strictly necessary for the purposes for which your data is collected. You can have your data changed or deleted at any time.

 

 

 

Vis bvba provides only to third parties and only if this is necessary for the execution of our agreement with you, for example to send a package or to handle a payment order or to comply with a legal obligation.

 

 

Vis bvba uses functional and analytical cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you visit this website for the first time. Vis bvba uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimise it.

 

During your first visit to our website, we have already informed you about these cookies and asked your permission to place them.

 

You can unsubscribe from cookies by configuring your internet browser in such a way that it does not store any more cookies. In addition, you can delete all information previously stored using your browser settings. 

 

 

 

You have the right to inspect, correct or delete your personal data. You can do this yourself via the personal settings of your account. You also have the right to withdraw your possible consent for data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data we have on you in a computer file to you or another organisation named by you.

 

If you wish to exercise your right to object and/or right of data transfer or if you have any other questions/remarks about the data processing, please send a specified request to [email protected].

 

To make sure that the request for inspection is made by you, we ask you to send a copy of your identity document with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) unreadable in this copy. This is to protect your privacy. Vis bvba will respond to your request as soon as possible, but in any case within four weeks. Vis bvba would also like to point out to you that you have the possibility to file a complaint with the national supervisor, the Authority Personal Data. 

 

 

 

 

Vis bvba takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via [email protected].